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Order Processing

We process all orders placed before 12 p.m. ET on the same business day the order is placed. NOTE: we do not process, ship, or deliver orders on Saturdays, Sundays or on the following holidays: New Year’s Eve, New Year’s Day, Martin Luther King, Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Eve, Thanksgiving Day, Christmas Eve, and Christmas Day. 

You’ll receive an order confirmation and a shipment notice via e-mail.

U.S.A. Shipping

We offer 3 shipping speeds through UPS. The price for your UPS delivery will be shown at checkout.

*UPS Ground Shipping (3-5 business days)

*UPS Second Day (2 business days)

*UPS Next Day (1 business day)

All orders over $250 will receive complimentary ground shipping in the U.S.

International Shipping

We shipping internationally through DHL. The price for your delivery will be shown at checkout. 

Same-Day Delivery

As our headquarters is Philadelphia, we offer complimentary same-day delivery in certain Philadelphia zip codes. Those zip codes for same-day delivery are 19107, 19103, 19102, 19106, and 19146 if ordered before noon ET, Monday through Friday. Excludes all holidays as described above. All same-day delivery is hand delivery. This option will only be visible to you at check-out after the system verifies the eligibility of your shipping address. 

Pre-Order Shipping

The estimated delivery time for a pre-order item is located on the product page. Your product will ship to you immediately upon arriving from our production facilities. You will receive a shipping notice once it ships. Specific shipping timelines can be provided upon request. 


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