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Returns

Return Policy

All returns must be processed within 30 days of receiving the order. All items must be returned in its original condition for refund when accompanied by the original invoice. You will be refunded in full to your original form of payment.  Email us at hello@americae.com and we'll help you place the return.

All regular priced returns are complimentary.

Refund Processing

Every effort will be made to ensure a prompt refund or exchange and an email notification will be sent once your return has been processed. Once your return is received it will be inspected. If the condition of the merchandise is acceptable then a refund will be issued to the original form of payment within 1-3 business days of receipt. Please note that the time it takes for the credit to appear on your original form of payment depends on your financial institution.

Final Sale Returns Policy

Products marked as sale items are final sale and cannot be returned. We understand that buying Final Sale items can be tricky, so if you have any questions––including those about fit or style––please reach out to hello@americae.com before placing your order. We would be happy to assist you with any questions. Unauthorized returns will be sent back to sender. 

Exchange Policy

We are unable to process exchanges. However, if you would like a new size or color, please return the original item(s) for a full refund, or AMERICAE credit, and place a new order. If the right size, style, or color is not available online, please contact us for further assistance.

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